Policies
At Moustache Perfumery, we understand the importance of receiving your order in a timely and efficient manner. That's why we have implemented a comprehensive shipping policy to ensure a smooth and hassle-free delivery process.
Shipping Methods:
We offer a variety of shipping methods to cater to your needs. Whether you prefer standard shipping or expedited delivery, we have options available to suit your requirements. Our shipping partners are reliable and experienced, ensuring that your order is handled with care and delivered to you in a timely manner.
Shipping Rates:
Our shipping rates are calculated based on the weight and destination of your order. We strive to offer competitive rates while maintaining the quality of our shipping services. You can view the shipping rates for your specific order during the checkout process.
Shipping Times:
We understand that you are excited to receive your order, and we strive to process and ship all orders as quickly as possible. Our standard processing time is 1-2 business days, and once your order has been shipped, you can expect the following estimated delivery times:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- International Shipping: 7-14 business days
Please note that these are estimated delivery times and may vary depending on factors such as customs clearance and unforeseen circumstances. We will provide you with a tracking number once your order has been shipped, allowing you to track the progress of your delivery.
Shipping Restrictions:
While we strive to offer worldwide shipping, there may be certain restrictions and limitations based on the destination country's regulations. It is your responsibility to ensure that the products you are ordering comply with the customs regulations of your country. Any additional fees, taxes, or duties imposed by customs are the responsibility of the recipient.
Lost or Damaged Packages:
In the rare event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work with our shipping partners to resolve the issue and ensure that you receive a satisfactory resolution.
For any further questions or inquiries regarding our shipping policy, please don't hesitate to contact our customer support team. We are here to assist you and provide you with the best possible shopping experience.